PubGeo Help Version 2 – September 2019

Table of Contents

About PubGeo 1

1. Create an Account: 1

2. The PubGeo User Interface 1

Bottom Navigation Bar 1

The Toggles 1

3. Friends 1

4. What Are Pubs? 1

5. Creating Posts 1

6. Viewing Post Details & Commenting 1

7. Editing and Deleting Posts 1

8. Flagging Posts for Moderation 1

9. Liking Posts & Comments 1

10. Searching For Posts 1

11. Direct Messages 1

12. View Posts on a Map 1

13. I've got a problem. How do I reach you? 1

Copyright Issues 1

I can't sign in, help! 1

My app is doing something weird. What now? 2

How do I delete a Post, or a Pub I created? 2

I don't like PubGeo anymore. How do I delete my account? 2

I want to change something I put in during registration. 2

I have a great suggestion for a new feature 2

About PubGeo


PubGeo’s unique geographic focus helps you connect with people and be up on the best food, sights & events, wherever you are, home or away.

PubGeo is a new category of app: Social Utility. PubGeo is great for regular social posts but it excels at helping others find and do things you recommend. It’s also great at helping bring people together.

PubGeo has four kinds of post types:

Posts are standard social media posts. They’re anything you want them to be.

Happening posts are invitations to get together at a specific place and time.

Recs”, short for Recommendations, are specific places and things that you suggest. A great dish, or a great hike or a great view. Anything you think people should try.

Burners are posts that disappear after twenty four hours. Like they never even happened.

1. Create an Account:

After you install PubGeo from the Apple App Store or Google Play Store, sign up for a PubGeo account. PubGeo requires your Name, phone number, email address and date of birth. We need this information to ensure compliance with our Terms of Use. We will never share this information with anyone unless legally required to do so.

We also ask for you home town to make it easier for friends to find you. “

After you create an account we strongly suggest you check out your account settings available under the “hamburger” menu. Please be sure that your email address and phone number are correct so that we can help you with problems later.

One item of special note in location settings: PubGeo can help your friends connect with you when you’re at home and when you’re away. When “Update current city in real time.” is enabled, people will know when you’re near, but keep in mind that PubGeo never tells anyone precisely where you are.








1. The PubGeo User Interface

Bottom Navigation Bar





The Bottom Navigation Bar changes the current view between the four main “Tabs.” In order, the Tabs are “Everything”, “Happening” “New Post” “Recs” and “Friends.” That purpose of the Tabs is to display specific kinds of Post and to let you browse, search and manage your “Friends” list. For example, if you switch Tabs to “Recs” you only see posts that are recommendations, etc.

Everything shows every post from every category, from the Pubs and Friends you follow (more on that below.)

Happening shows posts that are invitations to something happening at a specific place and time. It could be “I’m at a bar watching the game, come join me” or it could be a festival or event, or it could just be that you want somebody to come hang out.

New Post walks you through the process of creating new Posts of the various types, including adding photos, locations and other information.

Recs are recommendations made by you and other PubGeo users.

Friends is way to find and follow people and their Pubs.

The Toggles




Whether you’re viewing Everything, Happening, Recs or Friends, every tab has a set of “Toggles.” They let you fine tune which Posts and People are displayed.

There are three Toggles:

Geography

View

People

The Geography Toggle lets you choose whether to see Posts within specific geographical bounds or the whole World.

The View Toggle lets you choose how Posts are displayed. Grid view is a high-density view that shows you only the first photo in each post. Cards view shows most of the details for each post. Map view shows the location of the Posts on a map.

On Tabs that show Posts, the People Toggle lets you choose whether to see Posts created by Friends, F.o.F., people you don’t know (Randos) or everyone. But on the Friends Tab it works the same way but the filter is applied to People rather than Posts.












The Toggles menu also indicates which Toggles are currently active. For example, if you’re currently seeing Posts in the “Cards” view, for the whole World, and viewing posts created by Everyone, the Toggles looks like this:



3. Friends


In PubGeo, you’ll want to be able to see Posts that your friends have posted, so go find some Friends.

When you follow a person or one of their Pubs, we refer to that person as a “Friend.” Search for Friends via the Friends tab on the Bottom Navigation Bar. For example, when Bert, the PubGeo demo user, checks out his Friends he sees everyone he has followed:

























Bert can search for Friends and other PubGeo users using the “search” box near the top left. Bert can also use the Toggles to change whether the list shows Friends, F.o.F., Randos or Everyone. Until Bert adds someone as a Friend, they’ll appear only in Randos and Everyone, so that’s the best place to search in the beginning.

4. What Are Pubs?

Every Post on PubGeo is contained in at least one Pub. Pub is short for “Publication.” PubGeo automatically creates a Pub for you when you sign up, and it calls it Your Name’s Personal Pub. You can change this caption as you like and we recommend giving your Pub it’s own photo or other art.

To see your list of Pubs, or anyone else’s, click their profile icon in the top right of the PubGeo home screen. Here’s Bert, the PubGeo demo user’s profile icon. Bert only has 2 likes so far.









After clicking on Bert’s profile icon we can see his profile:































The lower half of Bert’s profile shows his Pubs and lets him manage those Pubs.

When creating or editing Pubs, you can designate whether they are Public, Private or Secret. Everyone on PubGeo can see the Posts in a Public Pub. Only people who ask for and receive your permission can see Posts in Private Pubs, though they can see that your Private Pubs exists when viewing your Profile.

With Secret Pubs, no one even knows they exist until you invite them to follow that Secret Pub, and they accept.

5. Creating Posts

To create a new Post, click the red “New Post” + icon on the Bottom Navigation Bar. Doing so displays the “New Post Flow”, comprising a sequence of screens where you add information, images, locations, etc.

6. Viewing Post Details & Commenting

Whenever you see a list of Posts, whether on the Grid, Cards or on a Map, you can view all the details about that Post by touching the Post. On the details screen that follows you can like the post by clicking the Like button:





Or add a comment using the Comment button:




7. Editing and Deleting Posts

8. Flagging Posts for Moderation

Every Post has an Ellipses menu near the top right of Post details. Click that menu and you'll see a list of options including Report.

Once you press the Report button, you'll be able to tell us why you’re reporting the item and tell us more about what you're trying to bring to our attention. You can give us additional details to clarify what the problem is in the message box at the bottom of the screen. Finally, press “Send Report.” Whatever you're trying to bring to our attention, we'll try our best to review your message as soon as we can and then act accordingly.

9. Liking Posts & Comments

10. Searching For Posts

11. Direct Messages

12. View Posts on a Map

13.

14. I've got a problem. How do I reach you?


Inappropriate Content

The best way to get our attention on PubGeo is to use the Report feature in the app. Usually a problem you're reporting will have to do with a Post or a Comment, so using the Report button automatically tells us which Post or Comment you’re reporting and we can more easily take action..

Once you press the Report button, you'll be able to tell us why you’re reporting the item and tell us more about what you're trying to bring to our attention. You can give us additional details to clarify what the problem is in the message box at the bottom of the screen. Finally, press “Send Report.” Whatever you're trying to bring to our attention, we'll try our best to review your message as soon as we can and then act accordingly.

If you don't want to use the report feature, or you're having an issue that really doesn't have to do with a specific Post, please reach out to us at support@PubGeo.com. When you email us at that address, we’ll send you a link you can follow to communicate with us.

If the issue you're reporting isn't a problem with a Post or the person Posting it, but rather a problem you're having with the app itself, please email us at the address above rather than reporting it. Let us know everything you can about what you were doing when you say a problem, and tell us what you think the app should be doing instead. Even if it seems really obvious, the more you tell us the more likely it is we can do something about it.

Copyright Issues


You can report copyright infringement directly in the app using the Report function in the PubGeo app, and that is the fastest, most effective way to address the issue.

PubGeo abides by the regulations of the DCMA, which means we endeavor to process take down requests quickly.

You can do one of two things to send us a takedown:

1. Report the offending content in the app. This is the easiest and fastest way.

2. Send us a formal takedown request. You can email us to let us know you're making a request (dcma@Pubgeo.com), but the DCMA stipulates a request be made by mail. If you want to go this route please send us a cover letter explaining what content needs to be taken down, and you'll need to fill out a DCMA take down request as specified by the DCMA. Then you can reach us or our agent at:

DCMA Agent c/o PubGeo

120 Post Rd West

Suite 302

Westport, CT

06880


I can't sign in, help!

Here are a couple of common reasons this can happen and what to do about them:

1. You can't remember your username and password. If that's the case, follow the link on the Sign-In screen to "Reset you password". Follow the instructions there - you'll need to send us the email address you used to register, and then you'll get an email with a new password and a reminder of your username in a few minutes.

2. PubGeo is having a problem. Our servers might be down, in which case when you try to sign you see a message that says "Unable to connect to server." If this happens, bear with us and we should be back online in a few minutes.

My app is doing something weird. What now?

We're sorry the app is acting up. PubGeo is very new, so it's bound to do that sometimes. We suggest you send us a message at support@PubGeo.com. Let us know what the app did, when it happened, what you were doing on the app at the time, what your username is, and if there's a specific Post involved, what that Post’s title is and who posted it, if you can.

How do I delete a Post, or a Pub I created?

On any Post or Comment created by you, you can touch the Ellipses button near the upper right of the Post’s details. From there you can delete the post. On comments, click the comment and you’ll see a delete option.

I don't like PubGeo anymore. How do I delete my account?

We don't currently have a feature in the app to delete accounts. To delete your account please use our support@PubGeo.com address.

1. We need to make sure that you are aware of the implications of account deletion so we require that you first delete all of your Pubs, which means all your Posts are deleted too. BE ADVISED you cannot undo this. Deleting a Pub permanently deletes all Posts and Comments associated with that Pub.

2. Send a request to support@PubGeo.com. Any active user will have at least one Pub (the one we make for everybody at the start), so we'll trust you really meant to delete your account if you first get rid of everything.

Keep in mind, even if we delete your account, even though no one will be able to see any of your content or anything about you, we'll keep information about you for 30 days or longer, as long as we're allowed to by law. We do this so we can comply with law enforcement or government agencies, if we're required to as part of a valid legal request (like a warrant).

I want to change something I put in during registration.

Ok. You can do that via Account Settings. Use the Account Settings option under the hamburger menu.

I have a great suggestion for a new feature

Great! Email us at featureidea@pubgeo.com and we’ll send you a link to submit your idea. PubGeo is new so we’re definitely going to listen to ideas and do our best to bring them to life.